From Fake Verizon Calls to Phishing Links
Every day, people across the United States fall victim to online scams. Scammers are getting better at tricking people into handing over sensitive information. However, services like Lumen that provide digital security can help keep you and your information safe. By knowing what to watch for and how to detect threats, you can stay safe from these common types of scams.
1. Fake Phone Calls from “Verizon" and Other Companies
One of the fastest-growing scams involves criminals pretending to be from trusted companies, especially major carriers like Verizon. These callers claim there is suspicious activity on your account, a billing issue or a needed verification. Their real goal is to steal your personal information, PINs or one-time security codes.
Red flags:
- You receive an unexpected call demanding immediate action.
- The caller asks for your account PIN or verification code.
- They threaten to suspend your service.
Never share passwords or verification codes by phone. If you’re concerned, hang up and call Verizon directly using the number on your bill or official website.
2. Phishing Emails and Text Messages
Phishing occurs when scammers send emails or texts pretending to be from banks, delivery companies, government agencies or popular retailers. These messages often include fake links designed to steal your login credentials.
Red flags:
- Misspelled words and odd formatting.
- Messages warning you that your account is “locked."
- Links that don’t match the company’s real website.
Never click links from unexpected messages. Go directly to the official website instead.
3. Online Shopping and Marketplace Scams
Fraudulent online stores and fake sellers are common on social media and marketplace apps. They advertise deeply discounted products that never arrive, or are completely different from what was promised.
Red flags:
- Prices that seem far too low.
- No customer service contact information.
- Requests for payment through gift cards or crypto.
Shop from well-known retailers, check reviews and use credit cards for added fraud protection.
4. Tech Support Scams
Tech support scammers convince victims their computer has a virus or security issue. They then demand payment for fake repairs or request remote access to the device.
Red flags:
- Pop-up warnings with emergency phone numbers.
- Cold calls claiming your device is infected.
- Requests to install unknown software.
Legitimate tech companies won’t call you unexpectedly about computer problems.
5. IRS and Government Impersonation Scams
Scammers posing as the IRS, Social Security Administration or local law enforcement often threaten arrest or fines if immediate payment isn’t made.
Red flags:
- Demands for immediate payment.
- Requests for gift cards, wire transfers or crypto.
- Threats of arrest or legal action.
Government agencies do not demand instant payment or threaten you over the phone.
6. Romance Scams
Romance scammers build emotional relationships online, then manipulate victims into sending money for emergencies, medical costs or travel expenses.
Red flags:
- Quick emotional attachment.
- Stories that constantly change.
- Requests for financial help.
Never send money to someone you haven’t met in person, and verify identities carefully.
7. Subscription Renewal and Invoice Scams
These scams attempt to scare victims with fake renewal notices for antivirus software, streaming services or business subscriptions that charge hundreds of dollars.
Red flags:
- Invoices for services you never purchased.
- Messages urging immediate cancellation.
- Requests for bank or card details.
Log into your real accounts directly to check billing activity before responding to any invoice notice.
How Lumen Helps Protect You from Scammers
As scams grow more advanced, digital protection is no longer optional, it’s essential. Lumen helps protect your online security by stopping threats before they ever reach your device. Through advanced network monitoring, AI-powered threat detection and real-time security defenses, Lumen blocks suspicious traffic, phishing attempts and malicious activity across its network.
Lumen’s security solutions also help:
- Detect and stop phishing links.
- Prevent malicious websites from loading.
- Protect sensitive personal and financial information.
- Monitor threats 24/7 at the network level.
This means fewer scam calls, fewer dangerous links and stronger protection for families and businesses alike.
Stay Alert, Stay Protected
Scammers succeed when people are rushed, confused or frightened. Taking a moment to verify messages, avoid sharing personal information and rely on trusted security protection like Lumen can make all the difference. With awareness and the right technology, you can stay safe from common types of scams.